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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabriel Sanchez

August 6, 2026

5  out of  5
rating by Gabriel Sanchez
"I really liked the service I received; they provide all the details you need to know, and if you're unable to figure something out, they can help answer any questions you have. I truly recommend them."
We responded:
"Thanks so much for the fantastic rating, Gabriel! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Paula Lewis

August 6, 2026

5  out of  5
rating by Paula Lewis
"Very good."
We responded:
"Hi Paula, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chrystal Fray, Your State Farm Agent "
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Corey Robinson

July 30, 2026

5  out of  5
rating by Corey Robinson
"Chrystal was on it! She got ahold of me quickly when something was needing done. I feel she expedited the whole process between my loan company, and making sure all was good and set on my end for insurance.
Thanks, Chrystal!!"
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L. Scott Baggie

July 30, 2026

5  out of  5
rating by L. Scott Baggie
"Christi Franklin is excellent, responsive and professional customer service. I'm very happy!"
We responded:
"Thank you Scott! It is our pleasure to serve your insurance and financial service needs!"
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James Buhager

July 29, 2026

5  out of  5
rating by James Buhager
"I’ve been very happy with the service provided by Christi and Blake."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. 
"
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Venetta Wilson

July 26, 2026

5  out of  5
rating by Venetta Wilson
"They were there when I needed them. Very personable and professionable."
We responded:
"Venetta, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Wilmington insurance team is always here and happy to help. "
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Stacy owens

July 10, 2026

5  out of  5
rating by Stacy owens
"State Farm Lindsey has been great thru my house buying experience!!"
We responded:
"Thank you for taking the time to leave such a great review, Stacy. We strive for excellence in all things insurance and are grateful for your positive feedback. 
"
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Kimberly Mcduffie

July 8, 2026

5  out of  5
rating by Kimberly Mcduffie
"Christi was phenomenal. Always prompt and courteous whenever changes were requested on my policy."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. 
"
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Price Cathedral AME Zion Church

July 7, 2026

5  out of  5
rating by Price Cathedral AME Zion Church
"Working with Chrystal Fray at State Farm was an outstanding experience. She helped Price Cathedral secure insurance for our church parsonage, and the entire process was smooth, professional, and stress free. Chrystal was knowledgeable, responsive, and took the time to answer every question with care. Her commitment to excellent customer service gave us confidence that our church was in good hands. We are grateful for her expertise and highly recommend her to anyone looking for a trustworthy insurance agent."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Chrystal Fray’s Team. 
"
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Sabra Child

June 30, 2026

5  out of  5
rating by Sabra Child
"Lindsey Goodwin was fast & sufficient with super service skills!!! She got me set up in a matter of minutes and made sure I was satisfied with all services. Thank you Lindsey!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Chrystal Fray’s Team. 
"
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Diana Hartje

June 30, 2026

5  out of  5
rating by Diana Hartje
"I’m SO glad I changed my insurance policy to State Farm with Chrystal Fray!!! They made the transition easy and quick. Thank you! Thank you!! Thank you!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Chrystal Fray’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sierra Mohair

June 30, 2026

5  out of  5
rating by Sierra Mohair
"I’m new to this State Farm family but have been satisfied with the support of this State Farm location! Chrystal and Lindsey have been a great resource and very informative to make the transition as easy as possible! Thank you!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chrystal Fray’s Team here in Wilmington . 
"
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Candice Willis

June 26, 2026

5  out of  5
rating by Candice Willis
"Best cheap car insurance ive had so far!"
We responded:
"Candice, it is a pleasure to hear that you received a great value with State Farm Agent Chrystal Fray’s Team!"
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Johanna Thatch

June 5, 2026

5  out of  5
rating by Johanna Thatch
"Superb and friendly customer service! Christi is always responsive and helpful!"
We responded:
"Thank you for the fantastic review, Johanna! We are always here to help with your insurance needs here in Wilmington. "
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Patsi Anderson

June 4, 2026

5  out of  5
rating by Patsi Anderson
"Lindsey was a great help in helping my save on my auto insurance."
We responded:
"Patsi, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chrystal Fray’s Team is just a call or email away ! "
Profile photo of Shantna Young (Shay)

Shantna Young (Shay)

May 26, 2026

5  out of  5
rating by Shantna Young (Shay)
"Gave me excellent and easy seamless service even reminders and checking on mr making sure I got in thr app and all. Thanks for all of that. And thanks for taking the time to help me I so appreciate it Christi Franklin Is an absolute wonder agent."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Chrystal Fray’s Team! We deeply appreciate your kind words here in Wilmington. "
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Mark Nelson

May 21, 2026

5  out of  5
rating by Mark Nelson
"Christi, always does a great job"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chrystal Fray’s Team here in Wilmington . "
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Farley Saxton

May 19, 2026

5  out of  5
rating by Farley Saxton
"Great beautiful people to work with. Always caring about their clients.."
We responded:
"Thank you for your kind review of State Farm Agent Chrystal Fray’s Team. We appreciate it!"
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Google Maps photos & reviews

May 19, 2026

5  out of  5
rating by Google Maps photos & reviews
"Christi was extremely helpful and answered all my questions...there were several...ang got a new insurance policy set up in just a few minutes. She was knowledgeable, helpful and efficient, and I appreciated her help so much!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Katelyn Graham

May 19, 2026

5  out of  5
rating by Katelyn Graham
"Christi was very helpful!"
We responded:
"Katelyn, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kristen Roberson

May 12, 2026

5  out of  5
rating by Kristen Roberson
"Christi is always helpful, knowledgeable, and FAST. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Kristen, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Vicki H

Vicki H

May 8, 2026

5  out of  5
rating by Vicki H
"I had a wonderful experience working with Christi at State Farm while handling my IRA. She was patient, knowledgeable, and truly listened during a time when I was feeling overwhelmed and uncertain. What touched me most was the personal card she sent afterward with encouraging words reminding me that God may bend us, but won’t break us. That level of compassion and personal care meant more than she probably realizes. Christi made a difficult process feel manageable, and I’m very grateful for her support."
We responded:
"Thank you for taking the time to leave such a great review, Vicki. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Eden Grace

Eden Grace

May 6, 2026

5  out of  5
rating by Eden Grace
"Christi has been helping me for almost 4 years now and is absolutely great! She answers all my questions and always responds fast. Definitely recommend!"
We responded:
"Thank you for trusting our office to take care of your insurance and financial service needs, Eden."
Profile photo of Becca Park

Becca Park

May 6, 2026

5  out of  5
rating by Becca Park
"Chrystal was very helpful when I moved from Michigan to North Carolina and needed to transfer my auto insurance. Very kind and quick to respond. Definitely reach out to her for any insurance needs!"
We responded:
"Thank you so much for your kind words! I’m glad I could make your move from Michigan to North Carolina a little easier by helping with your auto insurance transfer. It was a pleasure assisting you, and I’m always here whenever you need any insurance support. Wishing you all the best! "
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Mkier

April 24, 2026

5  out of  5
rating by Mkier
"Chrystal is so sweet and helpful! I’m new to NC and she helped me set up my car and renter’s policies, answered all of my non-insurance related questions, and I couldn’t be happier with the end result!"
We responded:
"Thank you for the fantastic review, Mkier! We are always here to help with your insurance needs here in Wilmington . 
"