Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Bulin

Barbara Bulin

December 6, 2024

5  out of  5
rating by Barbara Bulin
"In a world where automation is sometimes your only way to communicate, it’s refreshing that every time I call Fays office I speak to a real person who is always helpful. I highly recommend this office ."
Profile photo of T Walser

T Walser

December 5, 2024

5  out of  5
rating by T Walser
"I've had my auto and homeowner's insurance with Chrystal Fray for nearly 2 decades. They are top notch! I recently needed insurance for a new home and had the pleasure of working with Christi Franklin. This was yet another positive experience with Chrystal Fray--State Farm. Christi was responsive, clear, friendly, and so very helpful. I also appreciate the discounts for having both home and auto with them, and for being a loyal customer. I feel valued."
Profile photo of Dee Seidle

Dee Seidle

December 4, 2024

5  out of  5
rating by Dee Seidle
"I can't even remember how long I've been with Chrystal. She is the reason i stay with State Farm. No question is too silly for Chrystal. She is informative, friendly and always helpful."
Profile photo of CANDICE BRAXTON

CANDICE BRAXTON

December 2, 2024

5  out of  5
rating by CANDICE BRAXTON
"Thrilled with the customer service provided by Christi Franklin!! She went above and beyond in helping me obtain property insurance for a location 3 hours away. Christi helped in every way possible, and it was greatly appreciated!!"
Profile photo of Tracy

Tracy

December 1, 2024

5  out of  5
rating by Tracy
"I have had State Farm since 2019 and cannot express how impressively this agent and her team handle EVERY single interaction as if I am the only client they have! Most recently, I called the day before Thanksgiving with a rental car dilemma and Christi jumped into immediate action and literally saved my Thanksgiving! Highly recommend!"
Profile photo of Caira Turner

Caira Turner

November 27, 2024

5  out of  5
rating by Caira Turner
"Christi was great to work with. The quote was fast and right in my budget. Thanks for making this process so easy for me and my family!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Lataya Smith

Lataya Smith

November 22, 2024

5  out of  5
rating by Lataya Smith
"I love state Farm I especially love the genuine relationship I feel like I have with the staff. They are like my family they help with all my needs whenever I call when I'm feeling down they know exactly what to say to make my day better and put a smile on my face. Big shouts out to two of my favorites Lindsey and Chrystal"
We responded:
"Thank you Lataya! We love having you as a customer."
Profile photo of Dawn Hodge

Dawn Hodge

November 22, 2024

5  out of  5
rating by Dawn Hodge
"I called in with questions and had the pleasure of speaking with Lindsay, she was very kind and very knowledgeable, answered my questions with confidence and was able to offer a solution on the spot! Great customer service, made me feel like we had known each other forever!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Jennifer Zell

Jennifer Zell

November 22, 2024

5  out of  5
rating by Jennifer Zell
"Christi has been a great resource and help for our auto policies/employee driver add-ons for our small business in town. Thank you for making the process easy for us!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Rosetta Townes

Rosetta Townes

November 22, 2024

5  out of  5
rating by Rosetta Townes
"Lindsey is a highly knowledgeable and skilled insurance agent. I would recommend State Farm insurance to anyone."
We responded:
"Thank you Rosetta! We appreciate you and look forward to serving all of your insurance needs going forward!"
Profile photo of Erica Justice Higgins

Erica Justice Higgins

November 21, 2024

5  out of  5
rating by Erica Justice Higgins
"Christie has helped our family with all our insurance needs! She is friendly, timely and always finding ways to help us save money! Highly recommend!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Christi Franklin

Christi Franklin

November 21, 2024

5  out of  5
rating by Christi Franklin
"Working for Chrystal’s office brings joy to my life! Helping make sure that our customers are protected and taken care of are our top priorities! We Love State Farm! It’s like one BIG FAMILY!"
We responded:
"Thanks Christi! We think you're amazing!"
Profile photo of Dean Allen

Dean Allen

November 20, 2024

5  out of  5
rating by Dean Allen
"Long time customer. Great people!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Talecia Zimmerman

Talecia Zimmerman

November 20, 2024

5  out of  5
rating by Talecia Zimmerman
"Awesome service as always!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of christian cardamone

christian cardamone

November 20, 2024

5  out of  5
rating by christian cardamone
"Excellent service and support. Lindsey is always easy to reach and very timely with any requests. Great team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Caroline Hutton

Caroline Hutton

November 14, 2024

5  out of  5
rating by Caroline Hutton
"It was a delight working with Christi. As a new comer to North Caroline, she could not have been more helpful...from covering my house and car and showing me the way to change my residence, obtain an new license and get the car registered. I give her the highest marks and can recommend her without reservation. Caroline Hutton"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Gertrude Silver

Gertrude Silver

November 14, 2024

5  out of  5
rating by Gertrude Silver
"Chrystal was so helpful in getting me the pertinent information for the most economical policy. Thanks"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of DeAnna Helton

DeAnna Helton

November 11, 2024

5  out of  5
rating by DeAnna Helton
"I have been with State Farm very many years. I currently have automobile and homeowners' insurance with Crytal Fray office. She and her staff have always been very knowledgeable and helpful. It is a comforting feeling that I can rely on staff in this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Phyllis Bayzle

Phyllis Bayzle

November 8, 2024

5  out of  5
rating by Phyllis Bayzle
"Words cannot begin to express my gratitude and appreciation for Christi Franklin who was able to get me flood insurance. Trust me, the situation I was in was very confusing!! Thank you Christi and thank you, State Farm. I can now get some rest. 😊"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of jane patterson

jane patterson

November 7, 2024

5  out of  5
rating by jane patterson
"We needed a quote for an apartment building--and we needed it quickly. Our agent, Christi, got back to us within a day with a couple of different options. We found a policy that worked for us and that was competitively priced. In a matter of days our building was insured and ready to close escrow."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Michele Morrison

Michele Morrison

November 7, 2024

5  out of  5
rating by Michele Morrison
"Christi was fast, efficient and very professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Chris Miranda

Chris Miranda

November 4, 2024

5  out of  5
rating by Chris Miranda
"I been with Chrystal's office for close to 20 years. The service is always top notch and I can always count on receiving a quick response, whatever the situation. Would definitely recommend."
We responded:
"Thanks Chris! We appreciate you. "
Profile photo of Melissa Emmer

Melissa Emmer

November 4, 2024

5  out of  5
rating by Melissa Emmer
"Always there to help whether I have a question or an issue. Highly recommend."
We responded:
"Thank you, Melissa! Your feedback is important. We are here to serve."
Profile photo of funwithano

funwithano

October 30, 2024

5  out of  5
rating by funwithano
"Very attentive, quick, friendly and accommodating!"
We responded:
"Thank you! Please reach out if you need anything!"
Profile photo of Frankie Andersin

Frankie Andersin

October 30, 2024

5  out of  5
rating by Frankie Andersin
"I have had the most amazing experience working with Chrystal Fray at State Farm. She is absolutely helpful and knowledgeable. It is a great feeling knowing that I can reach out to her and get the best help ever. Your wonderful Chrystal Fray. Thank you so much."
We responded:
"Frankie, you are too kind. We are grateful for your feedback and for being a valued State Farm customer. "